Ledger.com/start — Information & Safety

A concise, practical overview to prepare, protect, and verify when using Ledger hardware wallet services. This page is informational only; always confirm details on the official site.

Overview

Ledger hardware wallets are designed to store private keys offline. Ledger.com/start is commonly used as an entry point for setup information, downloads, and official onboarding resources. This article explains how to prepare, what to watch for, and key safety practices.

Before you begin

Gather information and create a safe environment for setup. Treat your recovery phrase like the master key — anyone with it can control your funds. Do not rush the setup process.

  • Ensure you are on a secure, private internet connection — avoid public Wi-Fi for initial setup.
  • Download official software only from the vendor’s verified site or officially provided instructions.
  • Have a pen and durable paper or metal backup medium ready for your recovery phrase.

Key safety tips

Core rule: Your device will never ask for your recovery phrase through an email, website form, or chat. If prompted, stop and verify.

Physical device safety

Buy hardware from authorized channels, inspect packaging for tampering, register your device as advised, and keep it physically secure.

Software & downloads

Only install official software. Verify checksums and the domain name (watch for typos or look-alike domains). Keep device firmware updated using official paths.

Recognizing scams & phishing

Scammers use fake websites, links, support impersonation, and social engineering. Learn how to spot those attempts.

  • Check the URL carefully. Typos, extra words, or unusual domains are red flags.
  • Unexpected messages asking for your recovery phrase, private keys, or to run unknown software are scams.
  • Official support will never ask you to reveal secret recovery data or to install unauthorized tools.

Recovery phrase — best practices

Treat your recovery phrase as the single most sensitive information. Store it offline, in multiple secure locations if practical, and never photograph or type it into apps or websites.

If something feels wrong

If you suspect tampering, received a suspicious link, or were asked for secrets: pause, confirm the official support channels, and avoid entering your recovery phrase anywhere. Consider reaching out to official support resources or community hubs for verification — but only through verified links and contact info.

More resources & notes

This page is for informational purposes. For the most current setup steps, downloads, firmware details, and official support contacts, consult the vendor’s official resources directly. Keep software up to date and follow recommended security guidance.